not getting a password reset e-mail

Rebecca P, muokattu 6 Vuodet sitten at 24.3.2018 12:27
Created 6 Vuodet ago at 24.3.2018 12:23

not getting a password reset e-mail

Viestejä: 62 Liittymispäivä: 24.3.2018 Viimeisimmät viestit
I made an account yesterday and of course I forgot the password. Answered the security question and completed the request for a password reset form to be e-mailed to me, however I'm not receiving any e-mails. I have tried it several times.
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Nick O, muokattu 6 Vuodet sitten at 24.3.2018 12:26
Created 6 Vuodet ago at 24.3.2018 12:26

RE: not getting a password reset e-mail

Viestejä: 317 Liittymispäivä: 5.11.2017 Viimeisimmät viestit
What a coincidence. Same here. Trying to log in on a different computer but forgot password.
P A, muokattu 6 Vuodet sitten at 25.3.2018 5:32
Created 6 Vuodet ago at 25.3.2018 5:32

RE: not getting a password reset e-mail

Viestejä: 7 Liittymispäivä: 24.3.2018 Viimeisimmät viestit
and me
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Huan, muokattu 6 Vuodet sitten at 31.3.2018 1:16
Created 6 Vuodet ago at 31.3.2018 1:16

RE: not getting a password reset e-mail

Viestejä: 1 Liittymispäivä: 31.3.2018 Viimeisimmät viestit
I have had the same issue. Had to make this new account to post and am not receiving emails in regards to this one either!

Is there anyone on the forum who takes responsibility for the technical side of things?
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Daniel M Ingram, muokattu 6 Vuodet sitten at 31.3.2018 14:03
Created 6 Vuodet ago at 31.3.2018 14:03

RE: not getting a password reset e-mail (Vastaus)

Viestejä: 3275 Liittymispäivä: 20.4.2009 Viimeisimmät viestit
The technical side of things is handled by me, see the FAQ page for instructions, which are basically email me and I handle it. Sorry about the glitch in the email thing: Liferay 6 is buggy, and our last attempt to upgrade to Liferay 7 made things worse, so we backed up to Liferay 6 and haven't attempted again basically due to lack of time, but will try to address some of these issues in the coming months, as I have a bit more time now, so will see how that goes.

Thanks for your patience and understanding.

Daniel

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